Customer Service

Company Information
Phone: 888.505.1936
Email:sales@deluxepillows.com
Mailing Address
Deluxe Pillows
12876 SW CR 231
Brooker FL 32622
Business Hours
Monday-Friday 9:00-5:00 Eastern Standard Time
Image Disclosure
Although we make every effort to have our images accurately reflect the product described it is not always possible. Different computer monitors will display colors differently, this makes it impossible to insure that color shading displays the same between different computer monitors.
Website Privacy Policy
Thank you for visiting Deluxe Pillows and reviewing our privacy policy. Our privacy policy is clear: We will collect no personal information about you when you visit our website unless you choose to provide that information to us.
Here is how we handle information about your visit to our website
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
  • The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you linked to any Deluxe Pillows website from another website, the address of that website.
We use this information to help us make our site more useful to visitors. We do not track or record information about individuals and their visits.
If You Send Us Personal Information
If you choose to provide us with personal information whether it is by placing an order, requesting a quote, e-mailing a question, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message, fill your order and to help us provide you with information that you requested. We do not collect personal information for any other purposes. The information you provide will not be given or sold to any public or private organizations or private persons.
Accepted Methods of Payments
We accept Visa, Master Card, American Express, and Discover. We also accept Personal & Business Checks. Orders paid by check will be held until the check clears, typically 10 days. To help protect our clients on some orders we may require that a photocopy of both the front and back of the credit card be faxed to us prior to the order being shipped.
Free Freight
Many of our items have a “free shipping” promotion. Free shipping applies only to standard ground shipping services. Standard shipping does not include express delivery charges such as overnight shipping or Saturday delivery. Orders processed without shipping will be charged actual shipping expenses in the event of a return, and these shipping charges are not subject to return credit. Free shipping promotions apply to the contiguous* US only. Express shipping has an additional cost. Please contact customer service to see what those fees would be for your area.
Company Information
Phone: 888.505.1936
Email:sales@deluxepillows.com
Mailing Address
Deluxe Pillows
12876 SW CR 231
Brooker FL 32622
The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada, plus the District of Columbia.[1] The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.